What materials are used to make our prints?
All art is printed on 100% archival cotton rag paper with K3 Ultrachrome archival ink.
How involved is the artist?
The individual artists you see on the site are an integral part of the production process. From image selection, to edition sizing, to proof approval, the artist is involved every step of the way. Following their approval, certificates are hand numbered and signed by the artist to be included with each print.
Why were these artists selected to be on Cina Art?
We started talking with some close friends about selling prints and we felt that there is strength in numbers. Cina Art is about fair practice and pricing for all.
A print I wanted is sold out. Will it be re-stocked?
Unfortunately, once sold out, the exact print will never be available again. It is possible that an artist may choose to release a new edition in a different size, or there in rare cases there is one copy left. Check back or emails us, you may come across something you like even better.
Will you frame my print?
Yes, we have framing options on most product pages. If you don't see something, please ask us.
Are prints fragile? How should they be handled?
All prints will ship in a clear sleeve to protect the printed surface. Even so, the print will be susceptible to dings and creases if mistreated. We always recommend having prints framed by professionals, but if that is not an option, take great care when handling the print before it is placed in a frame. The printed surface should never be touched and dust should be gently blown off, not wiped.
How will my print be shipped?
All prints are shipped in appropriate packaging via USPS Priority Mail. If you require a different manner of shipping, please e-mail us prior to placing an order.
I don't live in the United States. Can prints be shipped internationally?
Yes, we ship world-wide.
My print arrived damaged. What do I do?
Let us know right away. While we make every effort to ensure safe delivery, things can happen. We will make arrangements for a replacement to be sent, and will ask that you send us a photograph of the damaged print ripped up into several pieces. No need to send it back.
My print arrived and I don't like it. What do I do?
We hope this never happens, but we know its possible that after looking at the print you ordered you may change your mind. Contact us right away and we will make arrangements for its safe return.
I want to submit my art! What should I do?
If you are an artist interested in submitting work for consideration, please use our contact form. Please provide a link to your website.
Didn't find the answer you were looking for?
Please use our contact page.